Since we are a small business and we have a high demand for our accommodation we must enforce a strict cancellation policy. In case of cancellation by the guest, the following applies:

• For cancelations more than 8 weeks before arrival 80% of the total cost is refunded
• For cancelations 6 to 8 weeks before arrival 60% of the total cost is refunded
• For cancelations 4 to 6 weeks before arrival 40% of the total cost is refunded
• For cancelations 2 to 4 weeks before arrival 20% of the total cost is refunded
• For cancelations made less than 2 weeks before arrival or in case of no-show there is no refund

In case that unforeseen events force us to cancel a reservation, any amount paid by the guest for the reservation will be refunded in full. We will however not be held liable for any cancellation charges for travel arrangements.

Force Majeure: This means that we will provide compensation if you have to cancel or change your travel arrangements because of war, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or other unforeseen circumstances that may amount to force majeure.

Insurance issues

The guests are responsible for – and recommended to procure – their own insurance coverage against theft, personal accidents, trip cancellation etc. Due care must be taken during the entire stay and children should not be left unattended. Valuables are left in the villa at the guests’ own risk. Ilivatos will not assume any responsibility for any personal or material damage or loss due to the above-mentioned or any similar type of accidents or incidents